Resume

In this talk, we will examine the impact of Human-AI Teaming (HAT) on situational awareness (SA) and decision-making of people involved in performing life-critical tasks. Situational awareness refers to understanding the current state of the environment, including events, objects, and their interrelationships. Good situational awareness is essential for making correct decisions in dynamic and complex situations. AI can play a major role in providing more accurate information on patterns, anomalies, and trends humans cannot obtain. For example, AI can process gigantic amounts of data and provide meaningful information. However, AI can be extremely dangerous if taken for granted when different types of competing human experience and expertise provide people with better safe, efficient, and educated common sense. Specifically, when a decision needs to be made, combining human intuition, experience, and critical thinking with AI’s computing power and data processing capabilities must be mastered. We need to distinguish between two types of situations: those that are foreseen and those that are unexpected. Operational procedures and automation monitoring are generally used to manage the former. Problem-solving is needed to deal with the latter. Following a procedure, whether by a human being or a machine and problem-solving are very different cognitive and socio-cognitive processes. The former is rigid within a limited context of procedural validity. The latter requires different skills, knowledge, and, above all, flexibility. This talk will address difficult cases of unexpected situations where HAT will likely face challenges and strongly require a human systems integration approach. Examples will be used from several sectors, such as aerospace, defense, oil & gas, and healthcare.

Biography

Professeur Guy André Boy, holder of the FlexTech Chair, Professor at CentraleSupélec (Université Paris Saclay) and Chairman of the ESTIA Scientific Council, member of the Académie de l'air et de l'espace, member of the International Academy of Astronautics, Chairman of the Working Group on Human-System Integration of the International Council on Systems Engineering (INCOSE), and member of INCOSE. He is a visiting researcher at ISAE-SUPAERO (French Institute of Aerospace Technology). He was Chief Scientist for Human Centered Design (HCD) at NASA's Kennedy Space Center. He was University Professor, Dean of the HCD Institute and the HCD Ph.D. and M.S. programs at the Florida Institute of Technology, and Principal Investigator at the Florida Institute for Human and Machine Cognition (IHMC). He was a member of the scientific committee of the Single European Sky for Air Traffic Management Research (SESAR) program.