Résumé

In this talk, we will examine the impact of Human-AI Teaming (HAT) on situational awareness (SA) and decision-making of people involved in performing life-critical tasks. Situational awareness refers to understanding the current state of the environment, including events, objects, and their interrelationships. Good situational awareness is essential for making correct decisions in dynamic and complex situations. AI can play a major role in providing more accurate information on patterns, anomalies, and trends humans cannot obtain. For example, AI can process gigantic amounts of data and provide meaningful information. However, AI can be extremely dangerous if taken for granted when different types of competing human experience and expertise provide people with better safe, efficient, and educated common sense. Specifically, when a decision needs to be made, combining human intuition, experience, and critical thinking with AI’s computing power and data processing capabilities must be mastered. We need to distinguish between two types of situations: those that are foreseen and those that are unexpected. Operational procedures and automation monitoring are generally used to manage the former. Problem-solving is needed to deal with the latter. Following a procedure, whether by a human being or a machine and problem-solving are very different cognitive and socio-cognitive processes. The former is rigid within a limited context of procedural validity. The latter requires different skills, knowledge, and, above all, flexibility. This talk will address difficult cases of unexpected situations where HAT will likely face challenges and strongly require a human systems integration approach. Examples will be used from several sectors, such as aerospace, defense, oil & gas, and healthcare.

Biographie

Professeur Guy André Boy, titulaire de la chaire FlexTech, professeur à CentraleSupélec (Université Paris Saclay) et président du conseil scientifique de l'ESTIA, membre de l'Académie de l'air et de l'espace, membre de l'Académie internationale d'astronautique, président du groupe de travail sur l'intégration homme-système du Conseil international de l'ingénierie des systèmes (INCOSE), et membre de l'INCOSE. Il est chercheur invité à l'ISAE-SUPAERO (Institut français de technologie aérospatiale). Il a été scientifique en chef pour la conception centrée sur l'homme (HCD) au centre spatial Kennedy de la NASA. Il a été professeur d'université, doyen de l'Institut HCD et des programmes de doctorat et de maîtrise en HCD à l'Institut de technologie de Floride et chercheur principal à l'Institut de Floride pour la cognition humaine et la machine (IHMC). Il a été membre du comité scientifique du programme SESAR (Single European Sky for Air Traffic Management Research).